Consumer Health Data Privacy Policy
Effective date: November 10, 2026
This page is for residents of Washington and Nevada. It explains how Requaint™ handles health information under Washington's My Health My Data Act and Nevada's consumer health data law. It adds to our Privacy Policy.
Requaint is not a health app. It does not ask for health information, does not connect to Apple Health and gives no medical advice. But a note you record or type can mention health, for example "Anna broke her wrist" or "Tom is expecting a baby". That remark may be health information about you or about someone else.
What health information may pass through Requaint, and why
- What: any health remark you choose to say or type in a note, about yourself or another person (for example a condition, injury, pregnancy or treatment). It is part of the note's audio and text.
- Why: only to make the person card you asked for (speech to text, then a draft card you review) and, from what you saved about a person, to suggest what to bring up next time you talk to them. We never use it for anything else: no advertising, no profiles, no research, and we do not use it to train AI. We have turned off ElevenLabs' setting that allows our data to be used to improve their models (from 7 November 2026), and Anthropic's commercial terms do not allow it to train its models on this content.
- Source: only you, the person using the app. We get nothing from anyone else.
Where it goes
| Who | What they receive | Why | How long they keep it |
|---|---|---|---|
| ElevenLabs, Inc. (speech to text) | The recording, and the last few words of anything you typed just before recording: streamed straight from your iPhone while you record (so ElevenLabs also sees your iPhone's IP address); the recording is uploaded again through our relay for a second, more careful pass. A note recorded on your Apple Watch or without a connection is not streamed: only the recording is sent, through our relay | Turn speech into text | Second-pass transcripts: we ask ElevenLabs to delete each one once the app has it, and retry after a few minutes, an hour, then daily for about a week if that fails; if the upload is interrupted before ElevenLabs answers, it can stay in our ElevenLabs history, and we may not be able to delete it (ElevenLabs offers no documented way for us to find it; we have asked for one). The recording: kept until deleted; ElevenLabs has not confirmed that deleting a transcript deletes its audio. Live transcripts: kept in our ElevenLabs history; we cannot delete these yet. Deleted items: up to 30 days in ElevenLabs' backups; its debugging and moderation logs may keep related data for a period ElevenLabs does not state |
| Anthropic, PBC (Claude) | The note's text, and short notes about people you saved who might be the person you mean (when several share a first name or a short form of it, like Mike and Michael, also their work, city, how you'd recognize them and where you first met); up to twelve things you noted about a person, to suggest what to bring up | Draft the person card; suggest what to bring up next time | Deleted within 30 days; up to 2 years if Anthropic's safety systems flag a request |
| Cloudflare, Inc. (our relay) | The recording's second-pass upload and the note's text, passing through (not the live audio while you record, which goes straight to ElevenLabs) | Carry it to the two services above | Not stored, not logged |
These are our service providers (processors). They act on our instructions and may not sell it. Anthropic and Cloudflare may not use it for their own purposes; for ElevenLabs, see the "Why" line above on model training. Apple holds your notebook only if you use iCloud Backup or the iCloud Drive export; that copy is under your own Apple Account.
We do not:
- store health information on our server or in our logs;
- sell health information;
- share it with anyone except the service providers above;
- use location to geofence anything, including health care facilities;
- let any third party collect health information about you over time and across websites or apps through Requaint.
Your notes, including any health remarks, are stored on your iPhone.
Your rights
You can:
- confirm whether we collect, share or sell your health information, and get the list of everyone we share it with (the table above);
- access the health information we hold about you;
- delete it;
- withdraw consent to its processing.
How this works in practice:
- On your iPhone you can see, change and delete every note yourself: edit or delete a note, Settings > Data > Delete all data. Withdraw consent to AI processing with Settings > Privacy > AI processing > Withdraw; then nothing new is sent.
- On our server there is no health information to access or delete. Your iPhone's record holds only counts and purchase records; you can delete it with Settings > Plan > Delete my data on the server.
- At our service providers, what was sent is deleted on the schedule in the table. Nothing we keep links a past request at Anthropic or ElevenLabs to you.
To make a request, email support@requaint.app with the subject "Health data request". If it concerns your iPhone's server record, add the support code from Settings > Plan. We answer within 45 days. If we need more time, we tell you why, and the extension is at most another 45 days. We do not charge for requests, and we do not treat you differently for making one.
If you are not a Requaint user and think someone noted health information about you in Requaint: we do not hold their notes and cannot open, change or delete them. Write to us and we will confirm that.
Appeals. If we decline a request, you can appeal by replying to our answer with "Appeal" in the subject. We answer appeals within 45 days and explain the outcome. If we deny your appeal, you can contact the Washington State Attorney General's Office or the Nevada Attorney General's Office.
Changes
We post changes here with a new effective date and tell you in the app. A new use of health information would apply only after you agree to it in the app.
Contact
Constantin Scholl
support@requaint.app